Oh that's horrible, how can they do such things? ...
The only thing I can think of that might work would be to let her head sit under some hot water for a while which would make the plastic expand, have to put her in a sitting up position though or the hot water will give her a new hairdo. : \
I see my face in the mirror and go, 'I'm afancy dress costume? That's what they think of me?
nah just call mattel they will send you a replacement